Our vehicle repair guarantee

When you make a claim for loss or damage to your vehicle, and it’s economical to repair, we’ll repair it so that it’s as close as possible to the condition it was in before the loss or damage happened.

If the repair is carried out by one of our preferred repairers, the workmanship and all parts (new or secondhand) that are repaired or replaced are guaranteed while you own the vehicle.

Repairs carried out by non-preferred repairers are not guaranteed. For more details, see What is the difference between a preferred repairer and a non-preferred repairer.