AMI Roadside Rescue

Now free with AMI Comprehensive Car insurance1 or for newly licensed drivers2 . Unlimited callouts, available 24/7, nationwide.

Need roadside assistance now? Call 0800 800 802
For hearing impaired persons, text 021 30 30 30.

Choose an option

Free

  • with AMI Comprehensive car insurance1

Note: If you already have Comprehensive Car Insurance with us, you’ll get free AMI Roadside Rescue when you renew. Log in to My AMI Online Account or download the AMI app to check your renewal date.

  • for a year if you have passed your NZ licence in the last 12 months2

Pay $49

per year if you have any other AMI insurance3

Pay $79

per year if you have no AMI insurance4

To be eligible for AMI Roadside Rescue cover your vehicle must be a motorised and roadworthy vehicle 3.5 tonnes GLW or less, which can be legally used on New Zealand public roads. 

  1. AMI Roadside Rescue is now free with your AMI Comprehensive Car policy from your next renewal date on or after 31 May 2025. If you take out a new AMI Comprehensive Car policy quoted on or after 18 May 2025 you are eligible for free AMI Roadside Rescue. Terms & Conditions apply.
  2. From 4 November 2024, a free year of AMI Roadside Rescue is available to all drivers who have passed their restricted or full New Zealand car driver licence within the last 12 months, whether you have an insurance policy with AMI or not. Terms & Conditions apply.
  3. The $49 per year offer is only available with a current AMI insurance policy. Unless the immediate cover Membership option is paid for, a 24-hour stand down period applies to all Memberships. Terms & Conditions apply.
  4. The $79 per year price is available if you don’t currently have an insurance policy with AMI. If you purchase AMI Roadside Rescue as an annual subscription service, it will automatically renew at the end of your 12-month subscription unless we hear from you advising us that you wish to cancel. Unless the immediate cover Membership option is paid for, a 24-hour stand down period applies to all Memberships. Terms & Conditions apply.

    Our award winning AMI Roadside Rescue key benefits

    Unlimited callouts

    Breakdowns don’t have limits, neither does AMI Roadside Rescue.

    Any car, any driver

    Help for you when driving any car, plus help for anyone driving your car.

    Nationwide assistance

    Get roadside assistance anywhere, anytime.

    Our AMI Roadside Rescue benefits

    AMI Roadside Rescue is now free with AMI Comprehensive Car cover1

    What’s included

    What’s included

    What’s included

    Unlimited callouts
    Help for you when driving any car, plus help for anyone driving your car
    Assistance nationwide, available 24/7
    Mechanical breakdown assistance
    Emergency taxi transport

    Up to $80, or 50km

    Towing to safety (including towed vehicles like boats, trailers, or caravans)

    Jump starting and battery replacement
    Emergency fuel delivery up to 5L

    Up to 3 times per year

    Minor roadside repairs
    Mechanical advice helpline

    Windscreen/glass referral

    Flat EV battery assistance

    Flat tyres and spare tyre fitting
    Key lockout assistance

    Up to $200

    Friends and family contact service

    What’s included

    What’s included

    Unlimited callouts
    Help for you when driving any car, plus help for anyone driving your car
    Assistance nationwide, available 24/7
    Mechanical breakdown assistance
    Emergency taxi transport

    Up to $80, or 50km

    Towing to safety (including towed vehicles like boats, trailers, or caravans)

    Jump starting and battery replacement
    Emergency fuel delivery up to 5L

    Up to 3 times per year

    Minor roadside repairs
    Mechanical advice helpline

    Windscreen/glass referral

    Flat EV battery assistance

    Flat tyres and spare tyre fitting
    Key lockout assistance

    Up to $200

    Friends and family contact service

    Backing young drivers’ safety with Ryda

    At AMI, we’re proud to collaborate across our AMI Roadside Rescue and AMI MotorHub teams as a Corporate Partner of the Ryda Road Safety programme, delivered by Road Safety Education Limited (RSE). They help young people across Aotearoa New Zealand become safer drivers and passengers.

    Frequently asked questions

    Any new Restricted or Full-Licensed driver in New Zealand is eligible to sign up for one year’s free offer of AMI Roadside Rescue, within one year of receiving their class 1 Vehicle licence. Whether you’re an AMI customer or not.

    We’ll send you an email towards the end of your offer that your free year is coming to an end, and how to purchase it for another year.

    No, anyone in New Zealand who has been licensed as a Restricted or Full-Licensed driver, is eligible to sign up for one year’s free offer to AMI Roadside Rescue, within one year of receiving their class 1 Vehicle licence.

    If you have a flat battery, we’ll jumpstart your car to get you moving again. If required, we’ll deliver and fit a new battery (the battery cost is your responsibility).

    If you run out of fuel, we’ll deliver up to 5 litres of fuel (petrol or diesel) to you, free of charge. This benefit has a maximum use of three times per 12-month membership.

    If you have an electric vehicle and run out of battery, our electric fleet can come and deliver a fast charge to get you moving again, or tow you to the nearest charging facility.

    If you have a flat tyre, we’ll change it (where possible).

    If you break down, we can tow you to a repairer, or to the nearest safe place. If you elect to have your vehicle towed to a place of your choice, an additional charge of $3 per kilometre will apply.

    If you lock your keys in the car or find yourself locked out, we’ll help you get back into your car. Additional charges for replacement keys and locks may apply.

    If you have a mechanical or electrical failure, we can provide mechanical and technical advice.

    For a full list of what is and isn’t included please visit our full terms and conditions.

    • Vehicles over 3,500kg (3.5 tonnes GLW). 
    • Unattended vehicles. 
    • Vehicle is not within easy access of a public road accessible by a two-wheel drive vehicle. 
    • Vehicles that need salvage equipment. 
    • Lack of access due to extreme weather such as snow, ice, flooding or slips. 
    • Vehicle was being used for competition or off-road activity. 
    • Vehicle was involved in an accident. 
    • Towing due to vehicle being used in an illegal or unsafe way. 
    • For a full list of what is and isn’t included please visit our full terms and conditions.  

    Yes, AMI Roadside Rescue can help you in any part of New Zealand within easy access of a public road accessible by a two-wheel drive vehicle. We have vehicle hubs across the country, with over 1000 vehicles to send out to you.

    Yes, we offer AMI Roadside Rescue for both electric vehicles and petrol/diesel. We will tow your vehicle to the nearest charging unit, AMI approved repairer, or place of safety.

    No, the AMI Roadside Rescue is only equipped to help with breakdowns. If you need assistance because you’ve been in a collision or car accident, it’s best to call your insurance provider. Your insurance cover may include towing options.

    Yes. Your AMI Roadside Rescue includes cover for towed vehicles such as your caravan, boat or trailer so when you break down these will also be transported/towed to the nearest AMI approved repairer or place of safety.

    Yes. Your AMI Roadside Rescue covers you, as main named driver, your car, and anyone driving your car. If anyone driving your vehicle needs roadside assistance, we have got you covered.

    Yes. Your AMI Roadside Rescue covers you, as main named driver. So, if you need roadside assistance whilst driving any vehicle, we have got you covered.

    If you no longer wish to be subscribed to AMI Roadside Rescue, your cover can be cancelled using this web-form.  

    There is a 24 hour stand down period from the time you purchase AMI Roadside Rescue, before you can receive assistance. If you need immediate assistance, an additional charge of $99 will apply.