Paying your premium

Find the best way for you to pay with our easy payment options.

Direct debit

Paying by direct debit is the easiest way to manage your insurance. Once it's set up, your premiums are automatically taken care of - no need to remember to pay manually. You can simply set it and forget it. Direct debits can be scheduled to suit your needs.

You can log in to the AMI app or My AMI to set up or update:

  • a direct debit from your bank account
  • a recurring payment from a credit card or debit card.

Simply log in, select the policy and follow the direct debit payment steps. If you have multiple policies with us, you’ll need to set up a direct debit for each of your policies.

We currently accept Visa and Mastercard. Please note that American Express and Diners Club are no longer accepted.

Manual payment

If you prefer to pay manually, you can do this online with your credit or debit card. It's fast, easy and secure. Please pay the full amount owing – part payments may not be accepted.

To make a payment online, either:

  • Log in to My AMI, your online account and select the policy you'd like to pay for.
  • Log in to the AMI app and select the policy you'd like to pay for.
  • Make a quick payment online without logging in. You'll need your policy number handy.

If you need assistance, call us on 0800 100 200

We currently accept Visa and Mastercard. Please note that American Express and Diners Club are no longer accepted.

Other ways to pay annually

Pay in-person through NZ Post

If your policy schedule displays an NZ Post barcode, you can pay your premium in-person at your local NZ Post Shop. Remember to bring your AMI policy schedule with you (this can be a digital or printed version).

If you’d like support to set up a new way to pay, call us on 0800 100 200. We’re here to help.

Pay by phone

Call us on 0800 100 200 Monday to Friday from 8am – 6pm, or on weekends and public holidays from 9am – 6pm. Remember to have your policy number and credit or debit card handy.

Pay by internet banking

If you have a Car, Motorcycle, Home, Contents, or Landlord's policy, you can pay annually by internet banking or banking app. Find AMI Insurance in the list of registered payees.

To pay correctly, you must:

  • make a separate payment for each policy
  • pay the correct amount
  • use the policy number as a reference for each payment (e.g. HOMA123456789 or MOTA123456789).

If you pay incorrectly, we’ll send the money back, and you'll need to try again. For overdue payments, call us on 0800 100 200.

Recurring direct debit from your bank account

You can set up a monthly direct debit on the 10th and 20th of each month from your bank account to automatically pay your premium.

To set up a direct debit, call us on 0800 100 200 Monday to Friday from 8am – 6pm.

Please note Contract Works policies are paid in full as a one-off payment. Choose one of the payment options listed below. 

Other ways to pay

Pay from your bank (online bill payment)

Using your online banking service, add AMI Business as a new payee under bill payments (using the search function). Make sure you put your 8 digit customer number in the particulars field. Please note - you must do separate payments for each policy you hold with us.

Make a payment with your debit or credit card

To make a single payment over the phone using your debit or credit card, call us on 0800 100 200. You will need to know your policy number.

Direct debit

Paying by direct debit is the easiest way to manage your insurance. Once it's set up, your premiums are automatically taken care of - no need to remember to pay manually. You can simply set it and forget it. Direct debits can be scheduled to suit your needs.

You can log in to the AMI app or My AMI to set up or update:

  • a direct debit from your bank account
  • a recurring payment from a credit card or debit card.

Simply log in, select the policy and follow the direct debit payment steps. If you have multiple policies with us, you’ll need to set up a direct debit for each of your policies.

We currently accept Visa and Mastercard. Please note that American Express and Diners Club are no longer accepted.

Manual payment

If you prefer to pay manually, you can do this online with your credit or debit card. It's fast, easy and secure. Please pay the full amount owing – part payments may not be accepted.

To make a payment online, either:

  • Log in to My AMI, your online account and select the policy you'd like to pay for.
  • Log in to the AMI app and select the policy you'd like to pay for.
  • Make a quick payment online without logging in. You'll need your policy number handy.

If you need assistance, call us on 0800 100 200

We currently accept Visa and Mastercard. Please note that American Express and Diners Club are no longer accepted.

Other ways to pay annually

Pay in-person through NZ Post

If your policy schedule displays an NZ Post barcode, you can pay your premium in-person at your local NZ Post Shop. Remember to bring your AMI policy schedule with you (this can be a digital or printed version).

If you’d like support to set up a new way to pay, call us on 0800 100 200. We’re here to help.

Pay by phone

Call us on 0800 100 200 Monday to Friday from 8am – 6pm, or on weekends and public holidays from 9am – 6pm. Remember to have your policy number and credit or debit card handy.

Pay by internet banking

If you have a Car, Motorcycle, Home, Contents, or Landlord's policy, you can pay annually by internet banking or banking app. Find AMI Insurance in the list of registered payees.

To pay correctly, you must:

  • make a separate payment for each policy
  • pay the correct amount
  • use the policy number as a reference for each payment (e.g. HOMA123456789 or MOTA123456789).

If you pay incorrectly, we’ll send the money back, and you'll need to try again. For overdue payments, call us on 0800 100 200.

Recurring direct debit from your bank account

You can set up a monthly direct debit on the 10th and 20th of each month from your bank account to automatically pay your premium.

To set up a direct debit, call us on 0800 100 200 Monday to Friday from 8am – 6pm.

Please note Contract Works policies are paid in full as a one-off payment. Choose one of the payment options listed below. 

Other ways to pay

Pay from your bank (online bill payment)

Using your online banking service, add AMI Business as a new payee under bill payments (using the search function). Make sure you put your 8 digit customer number in the particulars field. Please note - you must do separate payments for each policy you hold with us.

Make a payment with your debit or credit card

To make a single payment over the phone using your debit or credit card, call us on 0800 100 200. You will need to know your policy number.

Direct debit

Paying by direct debit is the easiest way to manage your insurance. Once it's set up, your premiums are automatically taken care of - no need to remember to pay manually. You can simply set it and forget it. Direct debits can be scheduled to suit your needs.

You can log in to the AMI app or My AMI to set up or update:

  • a direct debit from your bank account
  • a recurring payment from a credit card or debit card.

Simply log in, select the policy and follow the direct debit payment steps. If you have multiple policies with us, you’ll need to set up a direct debit for each of your policies.

We currently accept Visa and Mastercard. Please note that American Express and Diners Club are no longer accepted.

Manual payment

If you prefer to pay manually, you can do this online with your credit or debit card. It's fast, easy and secure. Please pay the full amount owing – part payments may not be accepted.

To make a payment online, either:

  • Log in to My AMI, your online account and select the policy you'd like to pay for.
  • Log in to the AMI app and select the policy you'd like to pay for.
  • Make a quick payment online without logging in. You'll need your policy number handy.

If you need assistance, call us on 0800 100 200

We currently accept Visa and Mastercard. Please note that American Express and Diners Club are no longer accepted.

Other ways to pay annually

Pay in-person through NZ Post

If your policy schedule displays an NZ Post barcode, you can pay your premium in-person at your local NZ Post Shop. Remember to bring your AMI policy schedule with you (this can be a digital or printed version).

If you’d like support to set up a new way to pay, call us on 0800 100 200. We’re here to help.

Pay by phone

Call us on 0800 100 200 Monday to Friday from 8am – 6pm, or on weekends and public holidays from 9am – 6pm. Remember to have your policy number and credit or debit card handy.

Pay by internet banking

If you have a Car, Motorcycle, Home, Contents, or Landlord's policy, you can pay annually by internet banking or banking app. Find AMI Insurance in the list of registered payees.

To pay correctly, you must:

  • make a separate payment for each policy
  • pay the correct amount
  • use the policy number as a reference for each payment (e.g. HOMA123456789 or MOTA123456789).

If you pay incorrectly, we’ll send the money back, and you'll need to try again. For overdue payments, call us on 0800 100 200.

Recurring direct debit from your bank account

You can set up a monthly direct debit on the 10th and 20th of each month from your bank account to automatically pay your premium.

To set up a direct debit, call us on 0800 100 200 Monday to Friday from 8am – 6pm.

Please note Contract Works policies are paid in full as a one-off payment. Choose one of the payment options listed below. 

Other ways to pay

Pay from your bank (online bill payment)

Using your online banking service, add AMI Business as a new payee under bill payments (using the search function). Make sure you put your 8 digit customer number in the particulars field. Please note - you must do separate payments for each policy you hold with us.

Make a payment with your debit or credit card

To make a single payment over the phone using your debit or credit card, call us on 0800 100 200. You will need to know your policy number.

We’re here to help

If you need any help with setting up or making your payment, or have any questions, please contact us or visit our help centre.

If you have any concerns about internet security, we recommend talking with your bank. Most banks have an online banking guarantee to help protect customers and are happy to provide more information.