Ways to pay We offer a number of different ways to pay your insurance premium, so you can choose one that works for you.

For personal insurance premiums

Online form

Direct debit

It’s the easiest way to pay. To set up a monthly, quarterly or annual direct debit from your bank account, just fill in an online direct debit form. To set up instalments from your debit or credit card, give us a call on 0800 100 200.

Set up a direct debit
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Pay with a credit or debit card online – just remember to have your policy number handy.

Pay online
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Internet or phone banking

Set up AMI Insurance as one of your payees and use your 7-digit customer number as the reference.

Online banking instructions
Cheque icon

By cheque

Send your cheque (with your AMI Payment Advice) to:
AMI Insurance
PO Box 3233
Wellington, 6140

In-person at NZ Post

Take your AMI Payment Advice for each policy you have to your nearest NZ Postshop.

You can pay by cash, EFTPOS or debit card at one of the 240 NZ Post retail outlets nationwide that offer the 'pay a bill' service. There is no extra cost to customers to pay at a NZ Post retail outlet. If you receive your documents by email you will not be able to make payments at NZ Post.

Find your local NZ Post

In store

Some AMI stores are open across NZ.

Find our open stores

You can also pay over the phone with your credit or debit card number, just call us on 0800 100 200.

Please note, you need to set up separate payments for each policy you hold with us. If you wish to pay monthly or quarterly a higher premium is charged than when you pay a lump sum annual premium.

For business insurance premiums

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Call us between 8am - 6pm Monday to Friday, or 8am - 2:30pm Saturdays on 0800 782 838 to pay by your credit or debit card.

If you use online banking services, under bill payments add AMI Business as a new payee (using the search function). Then you can pay your premium from your bank account. Make sure you put your 7 digit customer number in the reference field. Please note - you must set up separate payments for each policy you hold with us.


Direct debit

You can set up a monthly direct debit on the 10th or 20th of each month from your bank account to automatically pay your premium.

Call us between 8am - 6pm Monday to Friday, or 8am - 2:30pm Saturdays on 0800 782 838 to set up a direct debit.

Phone icon Help is available if you need it

If you need any help setting up your payment, or have any questions, feel free to call us on 0800 100 200.

We believe in making insurance easy for all members of our community. If you’re finding it challenging to manage your insurance, for any reason, please let us know. Our experienced team will work with you to try to find solutions.

If you need further assistance, our Customer Care Team can provide support for a range of circumstances. Find out more.

If you have any concerns about internet security, we recommend talking with your bank. Most banks have an online banking guarantee to help protect customers and are happy to provide more information.