Customer Care team
We believe in making insurance easy for all members of our community. If you’re finding it challenging to manage your insurance, for any reason, please let us know by calling us on 0800 100 200, emailing us or contacting us on Facebook messenger. Our experienced team will work with you to try to find solutions.
If you need further assistance, our Customer Care Team can provide support for a range of circumstances.
Find out more
AMI is a business division of IAG New Zealand Limited (IAG). IAG has received a financial strength rating of AA- from Standard & Poor’s (Australia) Pty Ltd, an approved rating agency. A score of AA- means IAG has a ‘very strong’ claims-paying ability and is your reassurance we’ll be here for you should an accident happen.
See our financial strength rating
Financial Advice Disclosure
Your insurance is underwritten by AMI Insurance, a business division of IAG New Zealand Limited (IAG). IAG has a Financial Advice Provider license issued by the Financial Markets Authority.
Phone: 09 969 6000
Physical address: 1 Fanshawe Street, Auckland 1010
Postal address: Private Bag 92130, Auckland 1142
AMI's full Financial Advice Disclosure Statement