Online services
9am - 6pm weekdays
(Sales and service queries only)
9am - 5pm Monday to Friday
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Personal Insurance
0800 100 200
General enquiries and new claims
8am - 8pm Monday to Friday
9am - 6pm Weekends and holidays
Existing claims
8am - 6pm Monday to Friday Calling from overseas
+64 3 371 9000
华语服务
0800 168 268 -
Business Insurance
0800 782 838
8am - 6pm Monday to Friday
9am - 2:30pm Saturday
Business claims
0800 100 200
8am - 6pm Monday to Friday
中文商业保险
0800 168 268 -
Find a store
Normal store hours are 9am - 5pm weekdays, however hours may vary for some stores.
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Complaints
Let us know what your concerns are.
Call us on 0800 100 200 or email info@ami.co.nz.
Click here to see our complaints process.
