Search our help centre
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Personal Insurance
0800 100 200
Quotes, payments, amendments and general enquiries
8am - 6pm Monday to Friday
9am - 6pm Weekends and holidays
Calling from overseas
+64 3 371 9000
华语服务
0800 168 268 -
Business Insurance
0800 782 838
Quotes, payments, amendments and general enquiries
8am - 6pm Monday to Friday
8am - 2:30pm Saturday
Business claims
0800 100 200
9am - 6pm Monday to Friday
中文商业保险
0800 168 268 -
Claims
0800 100 200
New claims
Skip the queues and claim online. We'll get back to you within 2 business days.
8am - 6pm Monday to Friday
9am - 6pm Weekends and holidays
Existing claims
View and manage your claim anywhere and anytime in your MyAMI online account.
8am - 6pm Monday to Friday; Closed public holidays
Claims collections
0800 802 423
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Find a store
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AMI Breakdown Service
0800 800 802
AMI Breakdown Service is available 24 hours a day, 7 days a week
Media enquiries
For media enquiries visit the IAG Website
Non-contracted suppliers
Non-contracted suppliers can email invoices to AMIClaims@iag.co.nz. Please include the claim reference in the subject field.
Affiliate Programme
Become an affiliate by clicking here.
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Complaints
Let us know what your concerns are. Call us on 0800 100 200 or complete this form.
Click here to see our complaints process.