Change Home policy details

Update your Home insurance details and cover, like your sum insured or optional benefits.

Change Home policy details

Update your Home insurance details and cover, like your sum insured or optional benefits.

Changes to your policy can affect your premium

Changes to some policy details can increase or decrease what you pay for your insurance. Whether you make a change in the app, online account, or over the phone, we’ll let you know the impact on your premium before you confirm the change.

Change your home sum insured

What is your home sum insured

Your home sum insured is the amount you insure your home for. It should be enough to cover the cost of rebuilding or repairing your home if the unexpected happens, like a fire, flood, or major storm. It includes things like building materials, professional fees, labour, demolition, debris removal, compliance and GST.

Your home sum insured is not:

  • your property’s rateable value.
  • how much you bought your house for.
  • your property’s market or land value.

Your total sum insured is your home sum insured, plus any special features you add to your home insurance policy.

Find out what’s included and how to calculate your sum insured.

Home sum insured

How to change your home’s sum insured

Use the app or online account to change your sum insured at any time.

  1. Select the policy you want to change.
  2. Find the details section and Edit sum insured. 
  3. Choose an amount in the range provided. 
  4. Check any premium change and the summary page before confirming the change. 
  5. Receive your updated policy schedule by email or post. 

If you want an amount outside the range listed, call us on 0800 100 200.

Change your Home policy excess

Your excess is the amount you contribute towards a claim. More than one excess may apply.

Choosing a higher standard excess can reduce the cost of your insurance premium. A lower excess means you'll pay less at claim time, but your premium will usually be higher.

Change your policy excess page

Change optional benefits on your policy

You can add or remove optional benefits in the app or online account at any time.

For home policies these include:

  • excess-free glass and bathroom fixture claims
  • matching floor coverings
  • additional costs for heritage homes
  • lifestyle block fencing.

Adding optional benefits can increase the price of your policy. If you remove some, your policy may cost less or you may receive a refund, depending on how you pay.

How to update your optional benefits

  1. Select the policy you want to change.
  2. Find the details section and Edit optional benefits.
  3. Update the optional benefits selected.
  4. Check any premium change and the summary page before confirming the change. 
  5. Receive your updated policy schedule by email or post. 

If you move house

If you buy a new house, you’ll need a new policy. Contact us to make the change over between your current and new policy. 

Contact us

Update your lender

A financially interested party is a person or company who has lent you money towards the property you’re insuring, like a bank who gives you a loan or mortgage for your home.

How to edit, add or remove lenders

You can add or remove a lender to your home policy anytime in the app or online account.

  1. Select the policy you want to change. 
  2. Find the details section. 
  3. Find the Finance or Mortgage section. 
  4. Edit your lenders. 
  5. Check any premium change and the summary page before confirming the change. 
  6. Confirm and complete the change.  
  7. Receive your updated policy schedule by email or post. 

Building on your property

Your Home insurance covers some new structures like sleepouts being built on your property up to $10,000, as long as it can be covered under your policy when it’s complete. It does not include any alterations to your existing home. Check your policy wording to see if you’re covered or contact us if you’re not sure.

Home insurance policy

Contact us

Renovations to your existing home

For any significant work or work to your existing home, we may recommend you get Contact Works insurance to protect your home and materials during a renovation.

Contract Works insurance

If you transfer your home to a trust

Contact us so we can add the trust and trustees to your policy.  

Contact us

Make other changes