Change Car policy details

How to update your Car insurance policy, including changes to your drivers, sum insured, optional benefits, and more.

Change Car policy details

How to update your Car insurance policy, including changes to your drivers, sum insured, optional benefits, and more.

Changes to your policy can affect your premium

Changes to some policy details can increase or decrease what you pay for your insurance. Whether you make a change in the app, online account, or over the phone, we’ll let you know the impact on your premium before you confirm the change.

Add, update, or remove a driver

You can change drivers on your policy during renewal or any other time as a mid-term amendment in either the app or online account.

  1. Navigate to Policies.
  2. Select the Car policy you want to edit.
  3. Select View all details.
  4. Scroll down to Drivers, select Edit drivers.
  5. Complete the driver change to add, update, or remove.
  6. Check any premium change and the summary page before confirming the change.
  7. Confirm and complete the change.
  8. Receive your updated policy schedule by email or post.

Which drivers are covered

All drivers over 25 are automatically covered, as long as they have your permission to drive your vehicle and they meet the same terms and conditions that you do. You don’t need to name them. If they have other insurance, their policy applies instead.

Covering drivers under 25

Drivers under 25 are not covered by your policy unless you add under-25 cover. Adding under-25 cover usually increases your premium.

You can list specific drivers under 25 on your policy, which can increase your premium but lower the excess payable for a claim. It’s useful for people who drive your vehicle often.

Change your Car policy excess

Your excess is the amount you contribute towards a claim. More than one excess may apply.

Choosing a higher standard excess can reduce the cost of your insurance premium. A lower excess means you'll pay less at claim time, but your premium will usually be higher.

Change your policy excess

Change your car’s sum insured

What is your car’s sum insured

Sum insured is the amount you choose to insure your car for. It’s the maximum we’ll pay if your car is stolen or damaged beyond repair. Depending on what’s listed in your policy schedule, it will be either:

  • agreed value
  • market value.

Agreed value

Agreed value is the fixed amount you’ll receive for a total loss payout, minus your excess. It should cover the total value of your car, including any modifications or accessories.

Market value

Market value is the reasonable cost to replace your vehicle with one of the same make, model, specification, and condition. If your claim is a total loss, we pay either your vehicle's market value just before the loss or damage happened, or your sum insured, whichever is less.

How to change your car’s sum insured

Use the app or online account to change your sum insured at any time.

  1. Select the policy you want to change.
  2. Find the details section and Edit sum insured.
  3. Choose an amount in the range provided.
  4. Check any premium change and the summary page before confirming the change.
  5. Receive your updated policy schedule by email or post.

If you want an amount outside the range listed, call us on 0800 100 200.

Change optional benefits on your policy

You can add or remove optional benefits in the app or online account, at any time.

Depending on your type of car policy these include:

  • AMI Roadside Rescue (included with Comprehensive car cover)
  • Excess-free glass claims
  • Hire vehicle or alternative transport after an incident
  • Trailer repair or replacement.

Adding optional benefits can increase the price of your policy. If you remove some, your policy may cost less or you may receive a refund, depending on how you pay.

How to update optional benefits

  1. Select the policy you want to change.
  2. Find the details section and Edit optional benefits.
  3. Update the optional benefits selected.
  4. Check any premium change and the summary page before confirming the change.
  5. Receive your updated policy schedule by email or post.

If you buy a new car

If you buy a new car, you’ll need to set up a new policy with us. If you no longer need to cover your old car, you can cancel your car policy.

Compare car insurance

If you get a new number plate

If you have the same car listed in your current policy, but have updated the number plate, you can update this anytime in the AMI app or online account.

  1. Find the policy you want to change.
  2. Find the area with the vehicle details.
  3. Edit the registration details.
  4. Complete the vehicle details change.
  5. Receive your updated policy schedule by email or post.

If you make a car modification

Let us know about any modifications to your vehicle during your policy term.

Modifications we need to know about are:

  • Electronic control unit (ECU) alterations
  • Body or chassis alterations
  • Nitro or hydrogen fuel (nitrous)
  • Engine modification or replacement requiring low volume vehicle (LVV) certification only
  • Brake upgraded requiring LVV cert only
  • Exhaust system enhanced (engine extractors or big bore exhaust)
  • Roll bar / roll cage / racing harness
  • Suspension modified (different springs, shocks or coil over units)
  • Boost controller (non-standard)
  • Custom or specialised paint or vinyl wrapping (after market)
  • Petrol turbo or supercharger fitted aftermarket)
  • Air filter or induction kit (non-standard side snorkel)
  • Transmission modified (drive line including limited slip differential).

For any modifications you make after you buy your policy, call us to let us know.

Contact us

Accessories

Accessories are parts of your vehicle that are both:

  • fitted to, usually fitted to, or permanently stored in or on your vehicle
  • not directly related to the function of your vehicle.

Examples of accessories include:

  • roof racks
  • bike racks
  • car seats
  • rooftop tents.

You don’t need to let us know about changes in car accessories, but make sure your sum insured covers their value.

Change how you use your car

If you switch how you use your car, for example you start using it for business instead of personal use, call us to let us know. You may need different cover to stay protected.

If you use your car in any of these ways, you may need Business vehicle insurance instead.

  • Courier or deliveries
  • Motor trade
  • Trades and service callouts
  • Driving lessons
  • Private driving instruction that you’re paid for
  • Taxi or to carry paying customers
  • Transporting passengers for a fare, like driving for Uber or similar services

Change address for your car policy

Changing your address on an existing car policy may come with different risk-factors and can increase or decrease what you pay. It’s important to keep this up to date to stay covered.

How to change your address for car policies

You can edit your car policy’s address anytime in the AMI app or My AMI.

  1. Find the policy you want to change.
  2. Find the area with the vehicle details.
  3. Select Edit to make a change.
  4. Complete the Vehicle details change to update the address.
  5. Check any premium change and the summary page before confirming the change.
  6. Receive your updated policy schedule by email or post.

How to change finance providers

You can add or remove a finance provider on your policy anytime in the AMI app or online account.

  1. Select the policy you want to update.
  2. Go to the Finance section in the details area.
  3. Select edit to update the finance details.
  4. Check any premium change and the summary page before confirming the change.
  5. Receive your updated policy schedule by email or post.

Other policy changes