If you prefer desktop, exit to use My AMI, your online account instead.
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Set up and manage your AMI app or My AMI online account, with information on registration, login, security, and account support.
Scan this QR code with your phone to open the app store.
If you prefer desktop, exit to use My AMI, your online account instead.
Set up and manage your AMI app or My AMI online account, with information on registration, login, security, and account support.
Manage your insurance from the palm of your hand and stay in the loop with timely notifications.
Scan this QR code with your phone to open the app store.
If you prefer desktop, exit to use My AMI, your online account instead.
Enjoy simple self-service on any device to manage your insurance all in one place.
Make Car, Home, or Contents claims in the AMI app or My AMI online account in the moment, then manage your claim and view its status.
You can register and use the AMI app or My AMI online account for almost all AMI policies, except for Business. Register once and use the same login details for both the AMI app or My AMI.
You cannot register an account using policies under a company or trust name.
If you’ve already registered for the AMI app or My AMI and try to register again, we’ll let you know.
Multi-factor authentication (MFA) adds an extra layer of security to your account.
We'll send you a verification code by email or text and ask for the code when you:
During registration, you can choose how you get sent verification codes. You can also set up a PIN, face ID, or fingerprint ID to skip verification codes.
You can use the AMI app or online account to make changes to your contact and login details or and make some policy updates.
Make sure you’ve activated your account using the link we emailed you. Check your spam folder if you cannot find it.
If you enter the wrong password five times, your account will be locked for 15 minutes. After that, you can try again.
If you forget your password, select the Forgot password link. We’ll ask for the email or mobile number you registered with (usually your email) and your date of birth. You’ll then receive a link from us to reset your password.
If you forget your app PIN, select ‘Forgot my PIN’. You’ll then log in to reset your PIN. Sometimes you’ll need to reset your password too.
New policies can take a few days to show up in the app or online account.
If you can't find your policy, you can contact us to add them and they should appear within five days. Business policies cannot be managed online.
If you don't want to access your policies via the app or online account, you can close your account and we’ll delete your login details.
You’ll stay covered by active policies, but to make a change, payment, or claim, you’ll need to call us.
You can deregister your account via:
If you're unable to use the AMI app, or My AMI online account to manage your policies, or you’d like to talk to one of our team, contact us and we'll be happy to help.