Bereavement notification form

Use our online bereavement form to notify us of the death of a policyholder.

A member of our Bereavement Team will process this information within 5 business days. They’ll work with the right person to change or cancel the policy, and may contact you for more information.

Find out more detail about the process and next steps.

Change or cancel insurance after a death

Who should complete this form

We usually work with the following people to make changes to policies:

  • executor or administrator of the estate (assets or property)
  • legal representative (solicitor or trust Company) acting on behalf of the estate
  • other policyholders on jointly held policies.

In the case of small estates, we may be able to work with a close family member like a parent, child, sibling, or spouse.  

Your privacy

Protecting your privacy is important to us. We’ll only capture information we need to support you and your circumstances related to insurance. We won’t share your information outside of IAG without your consent, unless:
 
  • We are concerned for your safety or the safety of our employees
  • We are concerned there are children at risk of, or currently being harmed
  • There is an imminent threat of physical harm, or loss of life
  • We are required or permitted to do so by law.

AMI is a business division of IAG New Zealand Limited (IAG). Your information is collected and held by IAG, 1 Fanshawe Street, Auckland 1010. Read our full Privacy Policy to learn more or to find out how to contact us to access or correct your information. 

Your details

What is your relationship to the deceased policyholder?*

What are your contact details?*





What's the best way to contact you?*

Deceased policyholder’s details

What are the deceased policyholder's details?





Which policies are in their name or jointly held? Include policy numbers if you know them.








Supporting documents (optional)

You can provide these documents now to help us process your request or provide them later if you don’t currently have them. We don’t need certified copies.

For all policies

To update the deceased’s policies, we need a copy of their death certificate.

For Home policies

For Home insurance without other policyholders, we may need additional documents to show who the property passes to. This could be:

  • probate – if there’s a will 
  • letters of administration – if there is no will. 

Find out how to get these documents on the New Zealand government website.

Files must be less than 5MB.
  • No file chosen