Make a claim

Changing address on your insurance policy

Here’s what you need to know about changing your address with us.

When you take out insurance with us, we consider a range of risk-factors, which determine the price of your policy (premium). Factors that may influence your premium include your address, sum insured, information about the property such as the year it was built, construction type and how you’re using the property. Changing your address on an existing car or contents policy may come with different risk-factors, so you may notice an increase or decrease in what you pay.

It is important to get these details right so that you are adequately covered in the event of a claim. This is why we need to ask you a few questions when you change your address.

How to change your address for Car or Contents policies online.

Changing the address on a Car or Contents policy is easy with My AMI– simply follow the steps below:

  1. Login to your My AMI account
  2. Select ‘View and Manage’ on the Car or Contents policy you’d like to update the address on
  3. Click ‘Change your address’
  4. Fill out the form and click submit.

Once you've completed the steps above, you’ll receive an email confirming your change of address request has been submitted, and another one when your request has gone through, which will inform you of any premium changes and payment options. Because we need to work out your new risk profile and premium, the time taken to complete this process can vary. You can find an indication of how long it will take at the top of the form.

If you don’t have a My AMI account, it’s easy to register – just have your policy number handy.

For all other policies, our friendly team is here to help.

  1. Chat to us on Facebook Messenger
  2. For personal insurance: Call 0800 100 200 (Mon – Fri 8.00am - 6.00pm, Sat - Sun, & public holidays 9.00am - 6.00pm)
  3. For business insurance: Call 0800 100 200 (Mon – Fri 8.00am – 6.00pm, Sat 8.00am – 2.30pm).