NOTE: many things can be done to manage your insurance without logging in.
If you have a Car, Home, Contents, Boat or Landlord policy with us, you're eligible for a My AMI account. To register, you'll need your policy number – you can find it on the policy or renewal documents we sent by email or post.
To set up a monthly, quarterly or annual direct debit from your bank account, fill an online direct debit form. Remember to have your policy number handy.
(5 mins to make request — set up within 10 days)
You can set up a direct debit from your credit or debit card by giving us a call on 0800 100 200.
To update the bank account we have for you, grab your policy number and fill in the direct debit form. (5 mins to make request – updated within 10 days)
Change banking infoTo change the debit or credit card details we have for you, call us on 0800 100 200.
Check out all the different ways you can pay for your AMI insurance.
All payment optionsLog in and pay with your credit or debit card using your My AMI account. It's quick and easy with all your information ready-to-go. Multiple policies must be paid for separately.
Login and payPay with a credit or debit card online – just remember to have your policy number handy. (5 mins)
Pay by cardSet up AMI Insurance as a payee with your bank provider, and use your 7 digit customer number as the reference.
Check out all the different ways you can pay for your AMI insurance.
All payment optionsLearn what to do if you have an accident, and how we'll go about sorting your claim.
Learn about claimsSend a message to Amy our chat bot. Simply type 'windscreen claim' and Amy will put you in touch with our repairer. They'll book you in for your repair or replacement directly. Just remember to have your customer number handy.
Windscreen claimIf you have a Comprehensive Car policy, you can make your claim online (as long as it's not for a theft-related incident or just windscreen damage).
Make a car claimFor all other claims, including those for Third Party, Third-Party, Fire and Theft policies and theft-related incidents, call us on 0800 100 200. If you'd like more support for a Comprehensive Car claim, please give us a call.
To view or manage a claim you've already made, log in to your My AMI account. There you can see your claim status, add details or an authorised person, and more. (instant self-service)
Manage claimCall us on 0800 100 200 to chat to the team about your claim.
Update your physical address for your car and/or contents policies with the change address online form. (5 mins to make request — updated within 10 days)
Change addressCall us on 0800 100 200 to chat to the team.
You can add a driver to your Car policy(s) using our online form. (5 mins to make request — set up within 10 days)
Add or remove a driverCall us on 0800 100 200.
Pay with a credit or debit card online – just remember to have your policy number handy. (5 mins)
Renew and payFor all other renewal options, call us on 0800 100 200.
Cancel a policy using our easy online form. Remember to have your policy number handy. (5 mins to make request — updated within 10 days)
Cancel a policyTo cancel over the phone, call us on 0800 100 200.
To set up a monthly, quarterly or annual direct debit from your bank account, fill an online direct debit form. Remember to have your policy number handy.
(5 mins to make request — set up within 10 days)
You can set up a direct debit from your credit or debit card by giving us a call on 0800 100 200.
To update the bank account we have for you, grab your policy number and fill in the direct debit form. (5 mins to make request – updated within 10 days)
Change banking infoTo change the debit or credit card details we have for you, call us on 0800 100 200.
Check out all the different ways you can pay for your AMI insurance.
All payment optionsLog in and pay with your credit or debit card using your My AMI account. It's quick and easy with all your information ready-to-go. Multiple policies must be paid for separately.
Login and payPay with a credit or debit card online – just remember to have your policy number handy. (5 mins)
Pay by cardSet up AMI Insurance as a payee with your bank provider, and use your 7 digit customer number as the reference.
Check out all the different ways you can pay for your AMI insurance.
All payment optionsLearn what to expect when making a Contents claim and the information we'll need to get things sorted.
Learn about claimsIf you have an Advanced or Premier Contents policy, you can make loss, damage or theft claims online through your My AMI account. If your claim involves malicious damage, fire, or you're wanting to make a combined policy claim (like Home and Contents), you'll need to give us a call.
Make contents claimFor Renters, Essentials, and combined policy claims, along with fire-related and malicious damage incidents, call us on 0800 100 200. If you'd like more support for an Advanced or Premier policy claim, please give us a call.
To view or manage a claim you've already made, log in to your My AMI account. There you can see your claim status, add details or an authorised person, and more. (instant self-service)
Manage claimCall us on 0800 100 200 to chat to the team about your claim.
Update your physical address using our online form. (5 mins to make request – updated within 10 days)
Change addressCall us on 0800 100 200 to chat to the team.
Pay with a credit or debit card online – just remember to have your policy number handy. (5 mins)
Renew and payFor all other renewal options, call us on 0800 100 200.
Cancel a policy using our easy online form. Remember to have your policy number handy. (5 mins to make request — updated within 10 days)
Cancel a policyTo cancel over the phone, call us on 0800 100 200.
To set up a monthly, quarterly or annual direct debit from your bank account, fill an online direct debit form. Remember to have your policy number handy.
(5 mins to make request — set up within 10 days)
You can set up a direct debit from your credit or debit card by giving us a call on 0800 100 200.
To update the bank account we have for you, grab your policy number and fill in the direct debit form. (5 mins to make request – updated within 10 days)
Change banking infoTo change the debit or credit card details we have for you, call us on 0800 100 200.
Check out all the different ways you can pay for your AMI insurance.
All payment optionsLog in and pay with your credit or debit card using your My AMI account. It's quick and easy with all your information ready-to-go. Multiple policies must be paid for separately.
Login and payPay with a credit or debit card online – just remember to have your policy number handy. (5 mins)
Pay by cardSet up AMI Insurance as a payee with your bank provider, and use your 7 digit customer number as the reference.
Check out all the different ways you can pay for your AMI insurance.
All payment optionsLearn what to expect when making a House claim and the information we'll need to get things sorted.
Learn about claimsTo claim for broken windows, water damage or accidental damage covered by your Premier policy, log in to your My AMI account. Does not include claims for malicious damage, fire; or combined policies (like Contents and Home).
Claim for house damageFor all other claims, including malicious damage; Market Value, and combined policies, call us on 0800 100 200.
To view or manage a claim you've already made, log in to your My AMI account. There you can see your claim status, add details or an authorised person, and more. (instant self-service)
Manage claimCall us on 0800 100 200 to chat to the team about your claim.
Pay with a credit or debit card online – just remember to have your policy number handy. (5 mins)
Renew and payFor all other renewal options, call us on 0800 100 200.
Cancel a policy using our easy online form. Remember to have your policy number handy. (5 mins to make request — updated within 10 days)
Cancel a policyTo cancel over the phone, call us on 0800 100 200.
You can get a quote and buy many types of business insurance right here on our website. For everything else you’ll need to get in touch.
Go to Business InsuranceExisting AMI customers get a 10% discount on Travel insurance. You can buy and make a claim online. For everything else, you’ll need to get in touch.
Buy Travel insurance Travel insurance claimTo make a new Boat or Rental insurance claim, call us on 0800 100 200.
To access a claim that has already been created for a Boat or Rental policy, log in to your My AMI account. You can view status, add details, add an authorised person, and more. (instant self-service)
Manage claimCall us on 0800 100 200 to chat to the team about your claim.