Some of our approved vehicle repairers have gold status. This status reflects their specialist workshops and technicians. This means that they can self-assess minor vehicle claims making the claims process even faster for you.
Repairs will be of high quality. If for any reason a fault occurs with the repair while you are the owner, our approved suppliers are contracted to rectify it regardless of how long ago the repair was carried out.
The main difference between a gold and approved vehicle repairer is that gold repairers can self assess a claim up to the value of $5000. This means you can lodge a claim directly with one of our gold repairers and deal only with them until the repair is done. And this makes the process as fast as possible, getting you back on the road in the least amount of time possible.
No, you don't. But there are benefits to selecting someone from our supplier network:
When your claim form is received we will:
Please do not authorise repairs, spend any money or replace anything until we have confirmed that your claim is accepted.
Depending on the type of claim you're making, you'll need to tell us:
Helpful information includes:
If you have any questions call us on 0800 100 200