How to pay

Direct debit payments

How do I set up a direct debit?

If you'd like to set up a direct debit please complete this form.
Note: You will need your policy number. You can find this by logging into your My AMI online account.

How do I change the bank account or credit card number for my direct debit?

To change your bank account number please complete this form. If you want to update your credit card details please call us on 0800 100 200.

What if my nominated credit card on my direct debit has expired?

If your credit card number or expiry date has changed, have your credit card details available and call us on 0800 100 200 and we can help make the necessary changes.

What payment frequency options does AMI offer?

We currently offer three payment options:
Monthly
Quarterly
Annual

Please call us on
0800 100 200 if you would like to discuss which payment options suit you.


Credit card payments

How can I pay my premium by credit card?

If you wish to make an immediate credit card payment, click here or drop into one of our stores.
Note: You will need your policy number. You can find this by logging into your My AMI online account.

Note: You will need to make a separate payment for each policy you are paying.


Online banking

Internet banking 'Bill Payments' linked to AMI's bank account are available through the following banking providers:

For personal insurance policies please select 'AMI Insurance'

For business insurance policies please select 'AMI Business Insurance'

Note: You will need to make a separate payment for each policy you are paying.

Internet banking instructions

If you are having trouble finding AMI listed on your banks "Bill Payments" list, or your bank is not listed above, please use this account number:

06-0801-0055108-08 and follow the instructions below.

  • Please include your name and your 7 digit Customer Reference number in the appropriate fields so that your payment can be correctly allocated to the desired policy.

Particulars: Customer Surname
Code: 7 digit customer reference
Reference: Not required


Where do I find my customer reference number?

If you need help locating your 7 digit Customer Reference Number you'll find it in one of the following places:

  • On your New Policy Correspondence cover letter
  • On your Billing statement
  • By logging in via ami.co.nz and clicking on 'Request a Missing Policy'

    Customer Number - Desktop

  • By logging in to the AMI app and clicking on 'My Policies' then 'Completing this form'

    Customer Number - App