Tips for people affected by the Hong Kong Protests

Hong Kong’s Airport Authority has reported that hundreds of flights have been cancelled, and several other carriers have cancelled flights that will be impacting thousands of travellers.

If you have AMI Travel Insurance and need medical assistance, please call our 24-hour emergency assistance team on +64 (0) 9 300 8581.

Pay close attention to the local media and emergency services, including the MFAT safe traveller website.

For information regarding your Policy Coverage – please go to

Important General Advice

Speak to your travel agent or transport provider as soon as possible to minimise your out of pocket expenses and up to date information.

If you need to make a claim on your AMI Travel policy, you can do so online here or call us on 0800 500 425.

Under your AMI travel policy there are certain terms, conditions, limits and exclusions that apply. These terms, conditions, limits and exclusions are detailed in the policy wording, in particular ‘The Benefits’ and ‘General Exclusions’ section of the Policy Wording.

For up to date information and advice, check out