With AMI Assist, round-the-clock assistance is just a phone call away.

AMI assist

Our 24-hour toll-free emergency helpline is available free when you have AMI vehicle, house or contents insurance. 24-hour emergency helpline no matter what the emergency. Call us on 0800 505 511.

Staffed by skilled professionals, AMI Assist guarantees fast, expert help in just about any situation. Whether you've come home to a burglary, your luggage has been stolen or you've taken the wrong turn, AMI Assist can help with directions, offer practical advice or be there when you need us. No matter what time you call, we'll do everything we can to help.

AMI was the first insurance company to introduce a 24-hour full emergency help-line, providing emergency assistance in more ways than anyone could imagine, including:

For your vehicle

  • Transport when you are injured or unwell
  • Transport for someone close to you to be at your side
  • Help when you can't drive
  • Help when your vehicle is stolen
  • Helping you get in touch with breakdown services
  • Travel advice

For house and contents

  • Seeking advice from qualified tradespeople
  • Making sure skilled tradespeople are on the spot quickly
  • Providing alternative accommodation if your house is uninhabitable
  • Storing your possessions while your house is being repaired
  • Arranging security patrols until your house can be secured

And just about anything else you require.