We need to know your location so we can show you all the available offers in your local area. It helps us show you the closest locations for you to redeem an offer.
Yes! Please email firstname.lastname@example.org with your questions, suggestions or ideas - we'd love to hear them.
We need your details in order to verify that you have a current car insurance policy with AMI, so that we can give you free access to the app.
Yes you can re-download the app on your new phone. You'll just have to follow the verification process again once the app is downloaded (surname and either car registration number or AMI car insurance policy number).
You can download the app on your new phone to access the offer. You'll just have to follow the verification process again once the app is downloaded (surname and either car registration number or AMI car insurance policy number).
No sorry, you can't redeem the AMI Assist offers in conjunction with any other offer(s).
No sorry, once you spend $50 or more on fuel you can choose either a free pie or coffee. If you spend multiples of $50 you don't get another free item.
No sorry, you can't swap the pie for another item.
Call 0508 222 441 if you are experiencing technical difficulties with the app or website.
If you’ve only just joined AMI it can sometimes take a little while for the app to recognise your policy details. Sometimes it will ask you to re-confirm your details. If you still have issues with logging in, please call us on 0800 505 511 and we'll be happy to help.
We'll be adding more offers soon which will include deals to assist you on the road and in the home.
Yes definitely. The offers that are currently available are our launch offers. New offers will be available soon. Once you have downloaded the app, you'll get an app notification when new offers are available, please make sure your app notifications are turned on.
There are different availability rules for each offer. Check details on the app for what offers can be redeemed when and how many times.
Please call 0508 222 411 if you have any issues using the AMI Assist app.
Our partners have excluded these vehicles from the offers. Please see below for more detail.
- Bridgestone: The offers will not be relevant to motorbikes or large vehicles.
- VTNZ: Maintenance check-ups and pre-purchase inspections from VTNZ are not relevant for motorbikes. However, these customers are able to access the WOF or Safety Inspection offers.
- None of the VTNZ offers are relevant to large vehicle customers as they require different services for their type of vehicle.
If you can't log in or have any questions or issues, please call us on 0800 505 511 and we'll be happy to help.
Yes, you can both download the app with your information.
It depends on the retailer. Please check the terms and conditions on the voucher.
No, once the voucher has been redeemed it can't be used again. But you may redeem some offers multiple times if you work within the terms and conditions.
VTNZ offers are available until 30 June 2014. Bridgestone and Z offers are available until 30 June 2014. Some specific offers (for example the free coffee or pie offer from Z) have other availability rules so please make sure you read and are familiar with the terms and conditions relating to each offer.
If you've downloaded the app on your smartphone then you don't need to print anything. Simply visit the retailer and show them the voucher on your smartphone to redeem the offer.
If you lose your printed voucher you can print out another one. However, once the offer has been redeemed it will no longer be available.
Staff at your local AMI branch are happy to print out vouchers for you. If you can't make it to your local AMI branch you could ask a friend, family member or neighbour to print the desired vouchers for you, or you could go to the library and ask them to help.
Yes, as long as you have software version iOS 6 or up for iPhone or any version for Android (although it may not be optimised for older versions). The app is not currently available on Windows phones.
No. although the app is optimised for more recent phone versions, e.g. iOS 6 and up.
You need to search for ’AMI Assist’ in the App Store or Google Play.
You can download the AMI Assist app from the Apple Store (iOS) or Google Play (make sure you search for 'AMI Assist). When you open the app or microsite
for the first time, you'll need to verify that you're an AMI customer by entering your surname and car registration number. If the app or microsite isn't able to verify you using that information, it will ask you for your AMI car insurance policy number. Once the app has verified that you're an AMI customer, you'll have access to the exclusive offers.
The app and microsite
are free and available to AMI personal car policy customers. There are no costs (ongoing or otherwise).
No, only AMI personal car policies are eligible.
You can access the offers and use the app and microsite
with any Any car policy - Third Party, Third Party, Fire & Theft, and Comprehensive insurance.
All AMI personal car insurance policies are eligible for the AMI Assist app and microsite
. Business vehicle insurance and personal motorbike insurance policies are not eligible.